At a glance
- Your replies, images, notes and job lists are stored only in your own browser. We never receive them.
- For trials and licenses we process a small set of data: an installation ID, your IP address, and, when you activate, your email and license key.
- Payments are handled by our secure payment provider. We never see or store your card details.
- We do not sell your data or use it for advertising.
Who we are
JabDesk, an independent software developer based in Turkey, is the data controller for the processing described here. This policy covers the website jabdesk.com, the license server at ujt.jabdesk.com, and our browser extensions Upwork Job Tracker and QuickReply Pro.
For any privacy question or request, contact support@jabdesk.com.
Data we collect
a) Browser extensions
To manage free trials and licenses, the extensions send the following to our license server:
- A random installation ID generated by the extension (it does not identify you by name)
- Your IP address, which is sent automatically with any internet request
- Your email address and license key, only when you activate a license
- Trial and license dates, the product name and its version
b) Purchases
When you buy a license we receive your name, email address, the plan purchased, the amount, the country used for tax, and the order number. We never see or store your card details.
c) Website and email
- Contact form: your name, email address and message, plus technical details such as IP address and browser type.
- Cookies: only cookies needed for the website to work, and an optional cookie that remembers your name and email in the contact form for one year.
- Email: when we send your license key or reply to you, we keep a copy of that correspondence.
Data that stays on your device
The following is stored only in your browser’s local storage and is never sent to us: saved replies and their images, categories and favorites, usage counters, notes (including images and checklists), paste targets, keywords, cover letter templates, tracked jobs, and all preferences. Some small settings may be synchronised through your own Google account if you use Chrome Sync; this is handled by Google, not by us.
QuickReply Pro only reads or writes a web page when you choose to use it, for example by clicking a paste button or using its right-click menu. Upwork Job Tracker only works on upwork.com pages.
How and why we use data
| Purpose | Data used | Legal basis |
|---|---|---|
| Free trial and abuse prevention | Installation ID, IP address, dates | Legitimate interest |
| License delivery and activation | Email, license key, order details | Performance of a contract |
| Customer support and refunds | Email, order details, messages | Performance of a contract |
| Tax and accounting records | Order and payment details | Legal obligation |
| Security of our servers | IP address, request logs | Legitimate interest |
We do not sell personal data, use it for advertising, or build marketing profiles.
How long we keep data
- Trial and license records: while the license is active, and up to 2 years after it ends.
- Order and payment records: for as long as tax and accounting laws require.
- Support emails and contact form messages: up to 2 years.
Your rights
You can ask us to access, correct or delete your personal data, to restrict or object to its use, or to receive a copy of it. Email support@jabdesk.com and we will respond within 30 days. Deleting license data also deactivates the license linked to it.
If you live in the EU, UK or Turkey, you also have the right to lodge a complaint with your local data protection authority.
Security
All connections to our website and license server use HTTPS encryption. Access to our systems is restricted and password-protected, and payment data is handled entirely by our payment providers.
Children
Our products are designed for professionals and are not intended for children under 16. We do not knowingly collect data from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows the current version. Significant changes will be highlighted on this page.
Contact
For any privacy question or request, email support@jabdesk.com.
Questions about this policy?
We usually reply within 1–2 business days.